Frequently Asked Questions

What to do if phone can't connect camera?

This FAQ suitable for: I31CB

1. Download and install the APP

Go to "Google Play" or "App Store" in your mobile phone, search for "iCsee Pro"or "iCsee", and then download and install it on your phone.

2. Confirm your Wi-Fi status

A. Check if your wireless router has enabled DHCP and if it is 2.4 GHz network. (The device does not support 5GHz Wi-Fi currently.)

B. Ensure your smartphone has been connected to the wireless router.

C. Ensure there is no special character in the Wi-Fi name and password, and their length does not exceed 30 digits.


Last update:
2018-11-20 13:33
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